All of our products are made in small batches by hand without the use of any chemical additives or preservatives. As a result, there may be small variations in our products from time to time.
Yes! We never test on animals nor do we partner with any suppliers that do animal testing.
While we do not use any animal products in our formulations, we do use honey and pearl which are animal by products. Please check individual product listings for full ingredients.
Shipping + Returns
We ship within 5-7 business days upon payment. In the event that there is an exception, we will contact you directly with details. Please allow 3-5 days for your order to be processed and shipped.
We are fully committed to our customer's satisfaction and want you to be happy with our products. Due to the process required to make each small batch of Kirsten's Apothecary products, we are unable to accept returns or exchanges based solely on dissatisfaction.
If your order arrives damaged, please promptly let us know and we will be happy to replace it. If this is the case with your item, please send a detailed note and a photo of the product and the packaging for us to provide to our shipping company for reimbursement, within seven days of delivery to us at email@example.com. Following this seven days, no returns or exchanges will be granted.
If you are interested in creating a wholesale account, please email us at firstname.lastname@example.org.
You can contact us through our contact page! We will be happy to assist you.